In terms of personal plans, OneDrive starts with 100GB for $1.99 (£1.99) per month. Microsoft offers an industry-standard 5GB of space for its free plan, while Dropbox gives users just 2GB which is a little underwhelming. There’s an automated chat service that the company called ‘dropbot,’ too, but that’s as much help as many of the self-help articles. Finding real-time support is easier here, though, like most services, the best support comes from being logged in to your account. Like OneDrive, Dropbox also provides a catalog of self-help articles. If your support request is a little more involving and you need to speak to a person, email and phone support are there, however, we found these hard to find, buried deep in several menus. If you’re struggling with something in OneDrive, particularly navigation and settings, chances are you’ll be able to find a self-help article, of which there are seemingly hundreds. That said, these speeds are only an indication and many users will find that their results vary with different broadband connections. OneDrive was let down by its slow (but not unbearable) download speed, compared with Dropbox’s lightning-fast sub-one-minute time. Both scored pretty averagely with a five-minute upload, though Dropbox was slightly quicker. We used the same 1GB test file across a number of cloud drives when drawing comparisons between bandwidth throttling among these were OneDrive and Dropbox. Cloud storage reviews: how we tested them.The closest Box comes to this is a warning on its mobile apps when uploading or downloading files over 20MB on mobile data. Options include unlimited, an automatic limit, or a custom limit where the user can set a predetermined maximum bandwidth allowance, in KB/s. Unlike the Box desktop client, OneDrive’s computer software does allow for user control of network usage. Microsoft OneDrive vs Dropbox: Performance It’s worth noting that, while available on all plans, there is a cap of three signatures per month so for business users, it’s unlikely to replace other tools - or indeed a handwritten signature. If you use Dropbox Passwords - the company’s password manager - there is a separate app for this which is handy to carry any passwords saved on your computer over to your smartphone or tablet.ĭropbox has also branched out into e-signatures with its HelloSign feature, which resides inside any Word or PDF document. OneDrive sits a little more integrated into Windows computers with various tabs for aspects like Photos and even files saved on the Desktop, much like iCloud Drive works for macOS users, however, the key functionalities of both remain virtually the same.īoth have some of the best mobile apps for cloud storage drives, with access to things like offline files and automatic photo and video backup. The best experience by far comes from installing the desktop clients, which both handily sit inside the computer’s file management system like File Explorer or Finder. To open a Word file in Dropbox, you will also need to have bought Microsoft Office, or have subscribed to Office 365. While both do require you to have separate apps installed to open many files - Photoshop, for example - Microsoft does bundle its suite of Office apps into many of its subscriptions, including Word, Excel, and PowerPoint. This has increased the pressure on Dropbox, which has responded by adding new features and finessing the existing ones.īoth solutions can save a whole range of file types, including documents, images, videos, PDFs, and many less common types. Because OneDrive is owned by Microsoft - creator of the Windows OS - it has become the default option for many users, both personal and business. There is one key aspect that separates this pair of cloud drives, and that is the company behind them.
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